As a Waiter/Waitress at [Cafe Name], you will be the face of our cafe, responsible for ensuring our guests have a pleasant dining experience. You will take orders, serve food and beverages, and provide excellent customer service with a friendly and professional attitude. Key Responsibilities: 1. Customer Service: o Greet guests warmly upon arrival. o Assist guests with menu selections and provide recommendations. o Address guest inquiries and concerns promptly and courteously. o Maintain a clean and inviting dining area. 2. Order Taking and Serving: o Take accurate food and drink orders from guests. o Communicate orders to the kitchen and bar staff. o Serve food and beverages efficiently and professionally. o Ensure orders are accurate and meet guest expectations. 3. Table Management: o Prepare tables by setting up linens, silverware, and glasses. o Clear and clean tables after guests leave. o Ensure table settings are neat and organized. o Monitor table turnover and manage seating arrangements. 4. Cash Handling: o Process guest payments using the cafe’s POS system. o Handle cash and credit card transactions accurately. o Provide guests with receipts and correct change. o Maintain a balanced cash register. 5. Collaboration and Teamwork: o Work closely with kitchen and bar staff to ensure timely and accurate order delivery. o Assist colleagues during busy periods and contribute to a positive team environment. o Participate in staff meetings and training sessions. 6. Compliance and Safety: o Adhere to food safety and sanitation standards. o Follow cafe policies and procedures. o Report any maintenance or safety issues to the manager.
Bakery specializing in innovative, mouthwatering cakes for unique occasions, creating lasting memories