Greeting clients and setting a positive office atmosphere Answering the phone, taking messages and redirecting calls to respective offices To abide by the mission statement of the hotel, the department and the respective section. Welcome guests on arrival at the Hotel. Instant recognition of repeat guests. Please ensure the Guest Registration Card is filled out before the guest arrives and obtain their signature. If any details are missing, get them from the guest and enter them into the database. Ensure that the Guest is promptly allotted the assigned room courteously. To verify payment details in absence of any instructions to the contrary. To take advance payments/swipe the Credit Card imprint wherever necessary. Note guest Departure request. In case of Walk-in guests coordinate with the Hotel manager before checking in the Guest. Ensure that all complaints are promptly attended to and check with the Guest for Feedback. To inform Concierge and Housekeeping about Guest Departure. To have a thorough knowledge of Rooms, Suites and Tariffs.

Company Profile Bloom Hotel Group is one of the fastest growing mid-segment Hotel chains in India. A chain of award winning hotels designed and operated by world-class professionals. Started in 2011, the company operates 50+ hotels across India and vision is to open 100 hotels in India. We have four brands, Bloom Hotels, Bloom Boutique, Bloom Suites & Bloom Hub. The Bloom brand is revolutionising the mid-market hotel space with its innovative design and strategy. We have operational properties across Delhi, Gurgaon, Bangalore, Amritsar, Kochi, Goa, Udaipur, Ahmedabad and Mumbai. The company plans to expand in "high growth" tier 1 and 2 markets including Varanasi, Lucknow, Vijayawada and Kolkata among various other locations. For more details, please visit our website www.staybloom.com.

• Company Name: Bloom Hotel Group
• Address: Bangalore , Karnataka
• Email: hr4@staybloom.com