As a Front Desk Receptionist at The Trishala Vilãs, Ranakpur, you will be the first point of contact for our guests, providing exceptional service to ensure a memorable stay. You will handle guest check-ins and check-outs, answer inquiries, and manage reservations, contributing to a welcoming and efficient front desk operation. Key Responsibilities: Guest Services: Greet and welcome guests with a friendly and professional demeanor. Handle guest check-ins and check-outs efficiently. Assist guests with inquiries and provide information about hotel services, local attractions, and travel directions. Address and resolve guest complaints or issues promptly and courteously. Reservations and Bookings: Manage room reservations, cancellations, and modifications. Ensure accurate input of guest information and booking details into the hotel management system. Coordinate with other departments to fulfill special guest requests and preferences. Administrative Duties: Answer and direct incoming phone calls. Handle cash, credit card transactions, and maintain accurate financial records. Maintain the cleanliness and organization of the front desk area. Security and Safety: Monitor and report any suspicious activities or security concerns. Ensure compliance with hotel policies, procedures, and safety regulations.
The Trishala Vilãs Ranakpur, a luxury boutique hotel nestled near the world-famous Ranakpur Jain Temple, is recently constructed and is situated amidst the centuries-old undulating Aravalli Hills. Our hotel offers a unique blend of relaxation, style, warm hospitality, and unmatched service, making it an ideal destination for discerning travelers.