Room Cleaning & Maintenance: Clean and organize guest rooms, bathrooms, and corridors following hotel standards. Change bed linens, replace towels, and replenish amenities as per requirements. Inspect rooms for maintenance issues and report damages or malfunctions to the supervisor. Public Area Cleaning: Maintain cleanliness in lobbies, lounges, restrooms, and other public spaces. Ensure all surfaces, furniture, and fixtures are dusted, polished, and spotless. Guest Interaction: Greet guests in a courteous manner and address their needs promptly. Respond to guest requests (e.g., additional amenities) efficiently and professionally. Inventory & Supplies: Restock housekeeping carts with cleaning supplies, linen, and amenities. Monitor stock levels and inform the supervisor of shortages. Adherence to Standards: Follow all safety and sanitation procedures to ensure a hygienic environment. Adhere to hotel policies, SOPs, and quality assurance standards. Team Collaboration: Coordinate with the laundry team for linen management. Assist colleagues as needed to maintain workflow and service quality.
Monday Hotels aspires to redefine the hospitality industry by consistently delivering exceptional guest experiences and innovative hotel management solutions.