Restaurant Captain Duties and Responsibilities: Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guests with table reservations. Assist guests while seating. Ensure guests are serviced within the specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding the menu and assist with menu selections. Able to anticipate any unexpected guest need and react promptly and tactfully. Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm. Serve food courses and beverages to guests. Set tables according to the type of event and service standards. Record transactions/orders in Point of Sales systems at the time of order. Communicate with the kitchen regarding any menu questions, the length of wait, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverage. Responsible for clearing, collecting, and returning food and beverage items to the proper area. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guests and process payment. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that hotel brand standards and SOPs are consistently implemented. Work with fellow staff and managers to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Any other duties related to food and beverage service assigned by the manager.

Best Western Hotels & Resorts is a global hotel chain of more than 4700 hotels in over 120 plus countries and territories worldwide, Aiden is their trendy new collection of suburban of modern suburban boutique lifestyle hotels with a cool, laid-back personality. Aiden transforms your hotel’s experience with modern style and local charm. Each reimagined location is as distinctive as its neighbourhood, combining style and wit for an “only here” experience. Conveniently located near Manyata Tech Park. Our central setting provides affordable accommodations with easy access to the region's most popular attractions. We are also only 35 minutes from Bengaluru International Airport which is about midway to the city Centre. Also, we have an In-house Boardroom of 12 pax Capacity in which all modern accessories like Audio & Video visuals. Our corporate rooms come fully furnished and are a perfect blend of comfort and luxury, suitable for both business and leisure travellers. All rooms are equipped with modern amenities including UHD TV with 24hrs cable access, Wi-Fi, Gym.

• Company Name: Aiden by Best Western
• Address: BENGALURU , Karnataka
• Email: fom@aidenhennurbengaluru.in